Resources > FAQs

Q: Why use Switch Your Energy?

A: Using Switch Your Energy means that all you need to do is give us a few pieces of information, and we’ll find you the best deals for you in your area. If there’s one that tickles your fancy, all you need to do then is let us know which one you’d like to go for and we’ll take care of the rest! That means no hassling calls from your current suppliers, or prospective new suppliers. That means you don’t have to spend precious time going back and forth between the suppliers. And most importantly, that means you have a simple way to save money for your business, right at your fingertips!

Q: Is it free to switch using Switch Your Energy?

A: Switching with Switch Your Energy is completely free! We want to make sure that young and blossoming businesses are able to succeed, and part of this is of course ensuring that your outgoing bills are as low as possible, meaning that you can invest the money that you save into other parts of your business to let you move forward and grow!

Q: How long does the transfer take?

A: This will depend entirely upon who your current and new suppliers are, and how quickly they are able to process a switch. We can keep you in the loop at all stages though, so you’ll know what’s going on every step of the way!

Q: Why do you need my current supplier's name?

A: In order for us to take care of the switching on your behalf, we get in contact with both your current suppliers and the suppliers that you’d wish to switch to, so having your current supplier’s name is vital to the process.

Q: Why do you need to know the amount of energy that I use?

A: We use a comprehensive comparison system which allows us to identify the best deals possible for you and your business in your area! Telling us the amount of energy that you use on average allows us to do this.

Q: How much can I save by switching suppliers?

A: The amount that you can save depends entirely on your current usage and spending situation, that’s why it’s key to get a quote from us to find out how much your savings could be, but surely every penny counts in the long run?!

Q: Do I need to contact my existing supplier if I want to switch supplier?

A: Nope, we take care of all of that on your behalf, that’s the beauty of using Switch Your Energy!

Q: Can my current supplier prevent me from switching to a new supplier?

A: Generally, a supplier cannot stop you from switching, but there may be an ‘exit fee’ for leaving early, which will usually be stated on your bill. The only other time that you may have issues with switching is if you have owed your current supplier money for over 28 days, at which point you will not be able to switch until you have paid the outstanding debt. However, if the amount of time is still under the 28-day grace period, you will be able to change, and the debt will be added to the final bill that you receive from your old supplier.